Question 1

How do I download offline maps?

Accepted Answer

In the app, go to Settings > Offline Maps and select the region to download. Download requires a Wi-Fi connection for large files.

Question 2

How can I report an error or a missing place?

Accepted Answer

You can report issues directly from the place detail screen in the app, or write to support@surramaps.org with the details of your report.

Question 3

How do I delete my account?

Accepted Answer

You can request account deletion from Settings > Account > Delete Account, or by sending a request to privacy@surramaps.org.

Question 4

Does the app consume a lot of battery?

Accepted Answer

Surra Maps is optimized for power efficiency. You can enable power-saving mode in the settings to further reduce battery usage during hikes.

Question 5

How do I update the app content?

Accepted Answer

Content updates automatically when you have an active connection. You can also force an update from Settings > Update Content.

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FAQ